Novavax Medical Information
THIS PAGE IS INTENDED FOR RESIDENTS OF New Zealand ONLY.
If you are a Healthcare Professional in New Zealand, please switch to the Healthcare Professional Medical Information page.
If you are a Consumer in another country, please go back to country selection.
Request Medical Information
Novavax is unable to provide medical advice regarding your health condition. Please consult your doctor, nurse or other healthcare provider, who is in the best position to advise you about the suitability of a particular treatment as they have access to the details of your medical history, as well as information on all medicinal products.
To ask Novavax Medical Information a question about a Novavax product please call
+64 4 974 9419 between 09:00-17:00.
Report an Adverse Event (AE)
After you have received medical advice for any side effects you experience, you can report them to the New Zealand Pharmacovigilance Centre (NZPhvC) via their side effect reporting site https://nzphvc.otago.ac.nz/reporting/.
Alternatively, adverse events of serious concern in association with a Novavax product can be reported to Novavax Pharmacovigilance at +64 4 974 9419 or via the Novavax Adverse Event Reporting Form.
Please do not report the same side effects to multiple systems as all reports will be shared between Novavax and NZPhvC (in an anonymised form) and multiple reports will create unnecessary duplicates.
Report a Product Quality Complaint
If you have a product quality complaint related to a physical issue with a Novavax product or its packaging, please report the complaint via ONE of the following ways:
Option 1: Complete and submit a Product Quality Complaint Form by clicking on the button below.
Report a Product Quality Complaint
Option 2: Call +64 4 974 9419 between 09:00-17:00.